Legal notice

1. LEGAL NOTICE (IMPRESSUM)

Business Name: Mancsicsi
Owner / Operator: Christian Katalin e.v. 
Business Address: 1147 Budapest, Kerékgyártó utca 71. fszt. 4. 
Country of Registration: Hungary

Email: katalin.christian@gmail.com

Business Registration Number: 55856265-1-42
Registering Authority: NAV

VAT Number:...


Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/

We are not obliged nor willing to participate in dispute resolution before a consumer arbitration board.


Liability for Content

We make every effort to ensure the information on this website is accurate, but we cannot guarantee completeness or timeliness.


Copyright

All content on this website is protected by copyright. Unauthorized use is prohibited.


2. SHIPPING POLICY

Processing Time

  • Ready-to-ship items: 1–3 business days

  • Custom items: up to 7 business days


Delivery Estimates

  • Hungary: 1–3 business days

  • EU: 3–7 business days

  • International: 5–14 business days


Customs & Duties

Orders outside the EU may be subject to customs fees. These are the customer’s responsibility.


Carriers

We use trusted carriers such as Magyar Posta, DHL, GLS, and others.


Issues

We are not responsible for:

  • Delays caused by couriers or customs

  • Incorrect shipping addresses


3. RETURN & REFUND POLICY (EU-COMPLIANT)

Right of Withdrawal (EU Customers)

You have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after:

  • You receive the goods


How to Return

To exercise your right of withdrawal, contact us at:
KATALIN.CHRISTIAN@gmail.com

You must return the goods within 14 days of notifying us.


Refunds

We will refund all payments received, including standard shipping costs, within 14 days after receiving the returned goods.

Refunds will be issued using the original payment method.


Return Conditions

Items must be:

  • Unused

  • In original condition

  • In original packaging


Non-Returnable Items

The right of withdrawal does not apply to:

  • Custom or personalized products

  • Perishable goods

  • Sealed goods that cannot be returned for hygiene reasons


Return Costs

Customers are responsible for return shipping costs unless the item is defective.


4. TERMS & CONDITIONS

Overview

By using our website, you agree to these terms.


Products

We strive to display products accurately, but cannot guarantee exact colors or details due to screen differences.


Pricing

Prices are subject to change without notice.


Orders

We reserve the right to refuse or cancel any order.


Liability

We are not liable for:

  • Indirect or consequential damages

  • Delays beyond our control


Governing Law

These terms are governed by the laws of Hungary.


5. PRIVACY POLICY (GDPR-COMPLIANT)

Personal Data We Collect

We may collect:

  • Name

  • Address

  • Email

  • Payment details

  • IP address


How We Use Data

We use your data to:

  • Process orders

  • Provide customer support

  • Improve our store


Legal Basis (GDPR)

We process data based on:

  • Contract (orders)

  • Legal obligations

  • Legitimate interests


Data Sharing

We share data only with:

  • Payment providers

  • Shipping partners

  • Shopify platform services


Your Rights (EU)

You have the right to:

  • Access your data

  • Correct your data

  • Request deletion

  • Object to processing

Contact: katalin.christian@gmail.com


Data Retention

We retain data only as long as necessary for legal and business purposes.


Cookies

Our store uses cookies to improve user experience.


6. COOKIE POLICY

What Are Cookies?

Cookies are small files stored on your device.


How We Use Cookies

We use cookies to:

  • Enable store functionality

  • Analyze traffic

  • Improve performance


Managing Cookies

You can control cookies through your browser settings.


7. CONTACT INFORMATION

Store Name: MANCSICSI
Email: katalin.christian@gmail.com
Address: 1147 Budapest, Kerékgyártó utca 71. fszt. 4. 


Last updated: 2026. April 24.